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  • Does Divinity Cosmetic Labs provide services or products to international clients?
    Yes, we welcome and gladly accept international clients! Our research and development team is trained in international regulatory affairs. Therefore, we are more than capable of providing services as well as products in accordance with international laws and regulations.
  • Does Divinity Cosmetic Labs test on animals?
    No, we do not participate in animal testing. Divinity Cosmetic Labs is proud to be a cruelty-free facility.
  • Does Divinity Cosmetic Labs offer bundle deals and discounts?
    Divinity Cosmetic Labs gladly offers bundle deals and discounts. We offer discounts when two or more products are requested for our formulation services. Also, there are additional discounts available when combining services. Feel free to contact our client support representatives for a quote.
  • Does Divinity Cosmetic Labs provide product labels?
    Unfortunately, Divinity Cosmetic Labs does not design or provide product labels at this time. However, we will gladly provide you with resources to assist you in finding a qualified graphic designer.
  • Does Divinity Cosmetic Labs provide packaging?
    Unfortunately, we do not design or provide packaging at this time. However, we will gladly provide you with vetted vendors to assist you with custom packaging design and/or printing.
  • Will Divinity Cosmetic Labs sign a non-disclosure agreement (NDA)?
    Here at Divinity Cosmetic Labs, we take pride in protecting our clients' creativity, individuality, and privacy. At your request, we can provide you with a non-disclosure agreement (NDA) to protect your intellectual property.
  • How long is the research and development process for custom and semi-custom formulation services?
    From start to finish, the process can take anywhere from 12 to 16 weeks. Once we receive your service request form, a client service representative will contact you to schedule a free 15-minute discovery call with a member of our research and development team. Upon completion of the call, you will receive a quote. When you are ready to start services, you will receive a retainer agreement and an invoice via email that outline all fees and services included. You will only be required to pay a 50% deposit to commence the project. After receiving the initial deposit, our research and development team will begin sourcing ingredients and developing the requested formulation. Within 2–4 weeks, you will receive samples of the finished product. After receiving the prototypes, you can choose to revise or approve them. Should you reject the sample, we gladly offer up to three free revisions to your custom or semi-custom formula. Additional revisions may incur additional fees. The remaining balance is due upon approval of the prototypes. Once the remaining balance is satisfied, we will commence accelerated stability testing. If you have opted for additional testing, it will start at this time as well. After the results are received, you will be notified and provided with a commercial license agreement or intellectual property (IP) assignment agreement, as well as the complete written formula.
  • What is Divinity Cosmetic Labs' research & development fee for custom and semi-custom formulation services?
    Our research and development fee for a semi-custom formulation starts at $2,500 per product, and a custom formulation starts at $4,000 per product. Pricing may vary depending on the product type, ingredients, or international regulations, if applicable. We gladly offer discounts and bundle deals.
  • What does the research and product development fee for custom and semi-custom formulation services include?
    Our research and development fees include pilot batches, 10- to 12-week accelerated shelf life stability testing, antimicrobial efficacy testing (also known as PET and USP-51), shipping costs, product label information, and raw material vendor information. We will gladly offer discounted rates when two or more products are requested.
  • Will I receive a written copy of the completed formulation upon approval of the sample?
    Yes, we will provide a complete written formula upon execution of an intellectual property assignment agreement and receipt of the final payment.
  • Will Divinity Cosmetic Labs provide labeling information for my approved formula?
    Yes, we will gladly provide you with the necessary information for your approved product's label to be legally compliant. It will be in accordance with US and EU regulations. If you are seeking to comply with a different country's regulations, please let our research and development team know.
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